Bt345 Terms and Conditions – A complete guide to using the platform

01 Introduction & Applicability

Bt345 (hereinafter referred to as "we", "us", or "the Platform") operates an international online gaming and betting platform for users in Bangladesh and other approved regions. These Terms & Conditions apply to the bt345 website, mobile version, and all related services.

By creating an account, logging in, or using any service on bt345, you acknowledge that you have read and agree to these Terms and Conditions have read, understood, and agreed to comply with. bt345's services cannot be used if these terms are not accepted.

These Terms & Conditions of ours Privacy Policy and Responsible Gaming Policyapplies in conjunction with. In the event of any conflict, these Terms & Conditions shall prevail.

02 Account Registration & Verification

To create an account with bt345, you must provide genuine and accurate information. Opening an account with false or misleading information is a violation of these Terms and Conditionswill be considered a violation, and bt345 reserves the right to suspend the account.

What you need to provide at registration:

• Full legal name (as it appears on your National ID or passport)
• An active mobile number used exclusively by you
• A valid date of birth (must be 18 or older)
• A strong password that is not used anywhere else

Bt345 at any time KYC (Know Your Customer) This may trigger a verification process, during which you may be required to submit a copy of your National ID, passport, or driving licence. Withdrawals may be placed on hold until verification is complete.

Each individual may only create One account per account. If multiple accounts are found, all of them will be closed and the associated balances may be forfeited.

03 Eligibility Requirements

The following eligibility requirements must be met to use bt345's services. Accounts cannot be created or used if these conditions are not satisfied:

• You must be at least 18 years must be
• You are not a resident of any country or region where online gaming is prohibited by law
• You must have an active payment account in your own name (bKash, Nagad, Rocket, or a bank account)
• You must use this platform of your own free will and in a sound state of mind
• You have not previously been banned from bt345

Bt345 reserves the right to reject any application, particularly if it is determined that the user has not met any of the above conditions. bt345 is not liable for rejecting a registration without providing a reason.

04 Deposits & Payment Methods

The following deposit methods are currently available on bt345: bKash, Nagad, Rocket, Upay and bank transfer. All deposits must be made from an account registered in your own name.

• The minimum deposit amount is set at the current rate stated on the bt345 website.
• Deposits from third-party accounts are strictly prohibited.
• After a successful deposit, funds are generally credited to your account instantly.
• If a deposit fails, please contact the bt345 support team.
• Bt345 monitors all transactions to prevent money laundering.

05 Withdrawal Policy

Certain conditions must be met before withdrawing winnings from bt345. Our goal is to get your funds to you as quickly as possible.

• Full account verification (KYC) is mandatory before making a withdrawal
• Withdrawals can only be made to the same payment method used for the deposit
• Standard withdrawal processing takes a maximum of 30 minutes Processing time
• Bonus balance cannot be withdrawn directly; the wagering requirement must be met first.
• Bt345 may temporarily suspend withdrawals in the event of suspicious activity
• Verification may be required for multiple withdrawal requests made on the same day

For any withdrawal-related issues, please contact us via our 24/7 support team Get in touch with us. bt345 is always ready to help.

06 Bonuses & Promotional Offers

Bt345 regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms that must be followed.

• Welcome Bonus: Applicable to first-time registrants and first depositors only
• Wagering Requirement: A specified amount must be wagered before bonus funds can be withdrawn (typically 20x–35x).
• Time limit: Each bonus offer has a set expiry date; the bonus will be cancelled once it expires.
• Game Restrictions: Some bonuses are only valid on specific games
• Maximum bet limit: A maximum bet limit applies when playing with bonus balance.

07 Gaming Rules

All players must follow the rules below while playing games on bt345. These rules are in place to ensure fair play and a positive experience for everyone.

• Certified across all games RNG (Random Number Generator) technology is used, leaving no room for manipulation of results
• If a game is interrupted mid-round due to a technical fault, that round will be considered void and the wagered amount will be refunded.
• Any objection to a game result must be raised with support within 72 hours.
• In Live Casino games, the dealer's decision is final, except in cases of technical error.
• Official match results apply to Sports Betting; bets may be voided if match-fixing is suspected.

08 Prohibited Activities

The following activities are strictly prohibited on bt345. Any such activity will result in immediate account closure and possible forfeiture of your balance:

• Creating or managing multiple accounts
• Using the platform for money laundering or any other illegal purpose
• Abusing or manipulating the bonus system
• Use of hacking, viruses, or any other malicious technology
• Using third-party software or bots to play games
• Using another user's credentials or password
• Playing games or managing an account on behalf of a minor

If any of the above activities are detected, bt345 may close the account without prior notice and inform the relevant authorities.

09 Data Protection & Privacy

Bt345 takes the security of your personal information seriously. We collect, store, and use your data in accordance with international data protection standards.

• All communications 256-bit SSL Encryption Secured by
• Your personal information is never sold to third parties
• Information may be shared with authorities when required by legal obligation
• You may request a copy of your data or ask for it to be deleted at any time

For more details, visit our Privacy Policy Read page.

10 Account Closure & Suspension

Bt345 may temporarily or permanently suspend an account under the following circumstances:

• In the event of a breach of these Terms & Conditions
• In cases of fraudulent activity or suspicious transactions
• If you fail KYC verification or provide false information
• If an account remains inactive for an extended period (more than 12 months)
• At the user's own request (self-exclusion)

You may also request account closure at any time. You will be given the opportunity to withdraw any valid balance. For more information on responsible gaming, please visit our Responsible Gaming View page.

11 Dispute Resolution Process

Bt345 is committed to fair and prompt dispute resolution. If you have an issue or complaint, please follow the steps below:

• Step One: Contact our support team via live chat. Most issues are resolved at this stage.
• Step Two: Send a detailed complaint by email. An initial response will be provided within 48 hours of receiving your complaint.
• Step Three: If the support team's resolution is unsatisfactory, the matter will be escalated to senior management.

You also have the right to file a complaint with bt345's licensing authority. We are always in favour of transparent and fair resolutions.

12 Changes to Terms

Bt345 reserves the right to partially or fully amend these Terms & Conditions at any time. Registered users will be notified of any significant changes.

• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• The date of the latest update will always be shown at the top of this page.
• Copies of previous terms are available upon request through support.

Feel free to reach out to us with any questions or clarifications. bt345 is always here for you.